ABOUT US

Our CEO, John Oppenheimer, launched Seattle-based Columbia Hospitality in 1995 after being selected by the Port of Seattle to manage the new Bell Harbor International Conference Center on Seattle's waterfront. Since its inception, the company has steadily grown its portfolio, employing more than 1,600 team members at properties in Washington, Idaho, Montana, California, New Mexico and Hawaii. In addition to expanding our management portfolio, Columbia has consulted on over 100 hospitality projects worldwide.



WHY COLUMBIA HOSPITALITY?

Our team members are our number one asset:

  • 100 Best Companies to Work For, Seattle Business Magazine
  • Turnover at 36.1%, compared to the industry average of 72% (Bureau of Labor Statistics)
  • Glassdoor.com rating average of 4.5 out of 5, with 98% approval of CEO
  • Columbia Hospitality Academy, Online Learning Platform and Certified Training Program

We create exceptional experiences for our guests:

  • Guest experience rating of 91.7% according to Unifocus survey metrics
  • 4.25 out of 5.0 on the top review sites (TripAdvisor, Yelp, Facebook, Google+, Expedia, Booking.com, Hotels.com)
  • Over 85% of guests would recommend Columbia Hospitality properties
  • 75% of our properties are in the Top 5 in their market on TripAdvisor (Popularity Index)

We strive for meaningful, long-term partnerships with our clients that are founded on individual attention and tailor-made solutions:

  • Columbia hotels average 115.4% of RevPAR share relative to their competitive set
  • Columbia hotels have enjoyed double digit annual growth in GOP over the past five years

We give back to our communities:

  • Our team members are encouraged to experience the world of charitable giving by donating their time to organizations within their community. Learn more about our company-wide philanthropy program:
    Columbia Cares logo

OUR VALUES AND PHILOSOPHY

At Columbia Hospitality, the foundation for our success is our values, which drive our interactions with guests, team members, and owners. These core values, clear vision and strong passion for creating exceptional experiences have been an integral part of Columbia's success and growth.

ENTHUSIASM
We bring passion and fun to every aspect of what we do.

RESPECT
We treat all people with courtesy and regard.

CREATIVITY
We apply our imagination to innovate and improve guest experiences.

HONESTY
We act with integrity and are truthful in our interactions.

SINCERITY
We are genuine in expressing our perspectives.

ACCOUNTABILITY
We take responsibility for the results of our actions.

At Columbia Hospitality, our mission is OMG! Own the Values. Make it Fun. Get it Done.

KEYS TO THE ROOM

UNLOCKING THE DOORS TO OPPORTUNITIES AND POSSIBILITIES

Thoughts and insights on entrepreneurship and hospitality from Columbia Hospitality CEO John Oppenheimer.  » Learn more

LET'S TALK

Get in touch and let us know how we can help.