Elevate Your Brand
Boost Your Bottom Line

It is our methodical and pragmatic approach to business, blended with our bold and creative thinking, that always leads to calculated solutions. This balance of keeping rooted, yet always shooting for the stars has kept our clients happy since our inception in 1995. We are always looking for innovative ways to enhance your property’s efficiency and effectiveness, leading to greater profitability, team member retention, and overall guest experiences.

Hospitality is the Tie that Binds Us

Sometimes we get asked why we are so diverse when it comes to the collection of properties we manage and represent. We believe it is this diversity that keeps us forever learning and growing – the thread between urban hotels and rural resorts, golf courses, residential high-rises to bars and restaurants is clear in our eyes: they all have potential to deliver exceptional hospitality to become unique and powerful brands.

We recognize that no two properties are alike, all having different operational needs. At Columbia Hospitality, we provide tailored services that drive remarkable returns for the short and long term.

Why Columbia Hospitality?

  • Financial Performance

    We are not a one-and-done management company, quickly demonstrating how you, as an owner, will see short-term gains. Through our deep commitment to true partnerships, we are in for the long-haul, driving long-term success year-after-year, dedicated to increasing your performance and profitability.

    Financial Performance
  • Brand Management

    Competition for guests and rev-share continues to intensify as supply grows in markets and the appetite for unique experiences only increases. Staying on top of fluctuating trends, evolving demographics and psychographics, and the pure need to stand out in the crowd has never been so critical. We put your brand at the forefront, working behind the scenes to bring your brand to life, telling your unique story to enhance the connectivity between your property and customers, building loyalty and advocates for your brand along the way.

    Hiya Dollface Napkin and Cocktail
  • Exceptional Experiences

    Everything (and we mean everything) we do drives your business forward. We don’t do ‘random’ when it comes to your success. We make sure to deliver unexpected and unparalleled experiences at every turn.

    Sage Lodge_Friends Around the Fire
  • Topline Growth Strategies

    We develop strategic plans that include creative experiences and exciting events to attract customers and keep them coming back. We maximize market share during peak demand times, while driving up reservations, memberships and tee times during lower demand times.

    People playing on a putting green at Echo Falls Golf Club.
  • F&B Profitability

    At Columbia Hospitality, we believe that food and beverage can (and will) be financially viable within your operation. Between the power of our purchasing programs, rigorous expense controls, smart and sustainable sourcing, and creative programming, our food and beverage outlets delight on the dinner plate and the P&L.

    Crab Cakes
  • Purchasing Power

    Being part of Columbia Hospitality opens doors to lower cost purchasing programs that make your dollars stretch farther. As much as possible, we participate with purchasing partners as a portfolio, extending to you the purchasing power of all properties combined, driving down costs and elevating options and quality.

    Chef Aaron Cooking Over Flame
  • Revenue Management

    Through our revenue management and rate strategy, we ensure we’re not leaving money on the table any time of the year. We utilize strategic rate setting for our properties to maximize revenue during high demand. We also implement creative and compelling seasonal offers and experiences to cater to our customers’ wants and your property’s needs.

  • Recruiting & Training

    We have thousands of talented, hospitality-centric team members, which takes a deep recruiting network. Between our rigorous and values-aligned hiring criterion and ongoing training, we develop highly dedicated team members. And with similar positions at dozens of properties across our portfolio, our task force deployment offers turnover protection for even the most specialized positions.

  • Specialized Expertise

    We bring expert Marketing/Communications, Human Resources/Training, Accounting, and Food and Beverage support to allow your operation to focus on the guest experience. Our management services model provides specific domain and call-center support that may otherwise be unaffordable to many properties.

  • Crisis Management

    We hope we never have to provide crisis management support; however, we have a team of tenured public relations, legal, and insurance professionals at the ready to manage your asset’s response and reputation through the crisis.

    Crisis Management

Let's Talk

Get in touch and let us know how we can help.