As SVP, Jolene ensures the company is best structured and aligned to meet owner and property needs throughout the U.S., with specific oversight of revenue management and distribution, sales, and IT, as well as multi-property oversight of guest room, food and beverage, and spa operations.
Jolene spent 11 years with Starwood Hotels & Resorts (W Hotels Worldwide, St. Regis Hotels and Resorts and The Luxury Collection). Jolene was instrumental in the launch of W Hotels, starting with opening the fourth W Hotel in Seattle as Director of Sales & Marketing, then leading the field marketing team for W Hotels, and finally in NYC as Vice President, Brand Marketing for W Hotels, St. Regis and The Luxury Collection.
Jolene was honored as one of Lodging Magazine’s Outstanding Women in Lodging and has served as president of the Pacific Northwest Chapter of Professional Convention Management Association and awarded Supplier of the Year by the Washington Society of Association Executives. She currently sits on the Corporate Council for the 5th Avenue Theatre, the Washington Filmworks Board of Directors, and serves on the Editorial Committee for the Washington Hospitality Association.
Jolene is a Washington State University graduate, with a Bachelor of Arts degree in Communications/Public Relations. Here is a little-known fact – Kanye West, sang the song “Jolene” to Jolene when she was his dinner partner at a New York Fashion Week event. And the word that best describes Jolene is: ham (not the kind one eats).