As the Senior Director of People and Culture, Hugo provides direction and support for engagement initiatives, service excellence, talent acquisition and retention, workplace culture and benefits. His passion for employee relations guides his interactions with his 11-member team as well as with Columbia Hospitality’s properties.
Prior to joining Columbia Hospitality, Hugo was Director of HR at the MOD Pizza Support Center where he led the People Support Team for over 400 stores and 7000-plus employees. He also held HR positions with Two Roads Hospitality as the Area Director of People, Levy Restaurants at CenturyLink Field, and Sage Hospitality.
Hugo is a University of Guadalajara graduate with a Bachelor of Arts in Psychology, as well as a Masters in HR Management from National University in San Diego. Hugo enjoys spending time with family and he loves to travel and learn about other cultures. Raised in Guadalajara, Mexico, Hugo is passionate about diversity and inclusion and is fluent in Spanish. He is a natural-born problem-solver and the best word to describe Hugo is: happy!